Shell Energy takes over 255,000 customers from the Green energy company which collapsed after its collapse


Shell Energy is taking over 255,000 customers from collapsed Green after it became the latest in a string of smaller suppliers to go bankrupt following soaring gas prices

  • Energy watchdog Ofgem has had to find suppliers for more than two million energy customers after soaring natural gas prices caused suppliers to collapse
  • Green collapsed days after the company’s chief executive warned the outlook was ‘bleak’
  • Ofgem said former and current Green customers will have an ongoing credit against their honored balance under the agreement










Shell Energy will take over 255,000 former customers of Green, one of the latest in a string of smaller energy suppliers to go bankrupt over the past month.

Energy watchdog Ofgem has had to find suppliers for more than two million energy customers in the past month after soaring natural gas prices led to the collapse of seven smaller suppliers.

Green, which was registered as Green Supplier Limited, collapsed just days after the company’s chief executive, Peter McGirr, warned the outlook was “bleak”.

Shell Energy to take over 255,000 former customers of Green, one of the latest in a string of smaller energy providers to go bankrupt over the past month

Green, which was registered as Green Supplier Limited, collapsed just days after the company's chief executive, Peter McGirr, warned the outlook was dire.

Green, which was registered as Green Supplier Limited, collapsed just days after the company’s chief executive, Peter McGirr, warned the outlook was “bleak”.

Ofgem said on Monday that former and current Green customers will see any outstanding credit on their balance honored under the agreement, with no disruption to supply expected upon transfer.

The regulator added that green customers will be contacted over the next few days about the switch and are advised to wait until the transfer is complete before deciding whether they want to switch provider.

Neil Lawrence, Retail Director of Ofgem, said: “I am pleased to announce that we have appointed Shell Energy for customers of Green Supplier Limited.

“We understand that this news may be troubling for customers, but they need not worry.”

“Their energy supply will continue as normal and customer credit balances will be honoured.

“Shell Energy will be in contact with customers over the next few days with further information.

“Once the transfer is complete, customers can switch if they wish.”

Up to one in four UK households use businesses whose wholesale supplies are not ‘hedged’ against market fluctuations, leaving them highly exposed, industry sources have told Sky News.

Wholesale gas prices have risen 250% since the start of the year and 70% since August, meaning these unprotected companies are buying energy for less than they are selling it to their customers.

The price cap is expected to be as high as £1,500 for the average household in a bid to put energy companies’ finances on a more sustainable footing.

It came as companies added £600 to an annual gas and electricity bill last week amid ‘price gouging’ allegations to profit from the crisis as rivals go to the wall.

Ministers have admitted some families will have to choose between ‘eating and heating’ this winter and have rejected calls from struggling UK energy suppliers to scrap the energy cap that protects millions of the poorest households.

Last week it was revealed that suppliers are now offering their customers fixed rate bi-fuel deals of around £1,900 a year. That’s already £624 more than the proposed price cap of £1,277 from October 1 for people on standard variable contracts.

The tempting deals, more than double the average bill of £850 in 2020, are in the market to attract those who want to lock in their gas and electricity prices for 12 months in case they continue to rise.

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